Appraisals are done by an independent appraiser who picks the item up at The Gem Smith and returns it. They are not shipped either way.


We do 99%+ of our repairs on site. From costume jewelry to platinum or gold with stones or diamonds, if it is important to you we will do our best to fix it.

Jewerlry Cleaning

We clean (ultrasonic) jewelry items for free, and it only takes a few minutes. We will also check the piece for any problems to be sure they are caught before it gets worse.


We do stringing on nylon, silk, or metal. Pricing depends on length and whether or not it is a knotted item.

Gold Buying

Bring your old jewelry in and we will buy it from you. Price paid is based on the current gold prices and scrap value. Items with stones will be examined and may or may not be sellable, but we can always take your stone out and buy just the metal. Get an additional 20% when you use your scrap gold towards any repair or new items.

Loaner Rings

We have rings available to wear at no cost while your wedding ring is being worked on. They are available in white or yellow gold, stocked in half and full sizes and feature a cubic zirconia on top.


Whether your ring needs to be sized up or down, we can get it there 99.9% of the time. The exceptions being tungsten, cobalt and other non-resizable metals and invisible sets which are not guaranteed.

Eyeglass Repair

Done on site. Available in three different pricing options / time frames: while you wait, 3 hours, or 24 hours

Dance Jewelry Program

New for the 2016 school year! Dances are expensive. Save yourself a little money and come in and pick a set of pre-determined items. You’ll put a $25 deposit down and if you bring it back in good shape you will receive all $25 back.

Watch Batteries & Bands

Batteries can be changed while you wait or left for a few hours. We do not re-water seal or test for water resistance.


Flat, domed, metal, glass, inside or outside of rings. Our engraving machine has a variety of options available.

Ear Piercing

 We only use sealed and sterile earrings with white  or yellow gold posts. This  helps reduce allergic  reactions or extra sensitivity.Preferred age is 6 months and over but we have done individuals at  a few weeks old up to 99 years old and everything  in between.

Custom Jewelry Design

Bring in your photo(s) and tell us what you like about them and what you don’t and we will work with you to bring your dream piece to life.

Custom Charms